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Pret

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Challenge

Pret was launching a new warm ciabatta range and wanted more than samples in hands. It wanted reach and a real lift in sales. But a warm lunch needs something most Londoners don't give themselves: time.

Across the UK, 56% of workers regularly cut their lunch break short, with Londoners among the worst affected, and nearly half eat lunch while they work. A hot ciabatta deserves better than that.

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Insight

You can't sell a warm lunch to someone who hasn't taken a lunch break. So we worked with Pret to create Take A Hot Minute - an experience that gave Londoners permission to pause.

We invited them to switch on their out of office, step away from their desks and join Pret in Golden Square for a real break. The square is one of Soho's favourite lunch spots, but famously short on places to sit. We brought the seats, and a warm ciabatta for every hand.

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Experience

OOO Seating: Giant circular seats spelling out the out of office message, plus bean bags and branded step seating around the square.

Product Sampling: A branded hut and roaming ambassadors with heated bags, serving ciabattas hot across Soho.

Creator Hour: Creators got first access before opening, posting live to pull crowds on day one and bring them back on day two.

Outcome

819,000

social media views

887,000

media impressions

1,600

warm ciabattas sampled served across two days

Outcome visualization
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“We know lunchtime can often feel rushed, with many workers eating at their desks and skipping their lunch break completely. We wanted to create a moment where customers can step away, slow down and enjoy lunch properly.”

”

Matt Bresnahan

Chief Marketing Officer at Pret A Manger